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Merck & Co., Inc
Charlotte, NC, United States (on-site)
3 days ago
Merck & Co., Inc
Charlotte, North Carolina, United States (on-site)
3 days ago


Job Description

The HR Ops Program Manager is responsible for project and program management of prioritized HR Portfolio initiatives. The successful candidate will bring a mix of both project and program management expertise, and has successfully delivered large, complex enterprise projects and programs. The HR Operations Program Manager will have the discipline and rigor to create detailed project plans in support of multi-faceted projects, while also being able to see and manage to the 'big picture' and provide executive summaries to key stakeholders and business sponsors.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

  • Facilitates discussions with COEs and business areas to define and charter potential priorities for the HR Portfolio.
  • Establishes and manages a core and extended team, including resources from COEs, technology/solutions, change management, service delivery, regional/divisional HR, and suppliers (where applicable).
  • Produces all relevant program management deliverables such as program charter, objectives and outcomes, key milestones, project dashboards, risk logs, etc.
  • Creates and maintains detailed project plan, where applicable.
  • Participates/facilitates benchmarking efforts to understand best practices and potential solutions, as well as seeking to understand voice of internal customer via focus groups and/or crowd-sourcing.
  • Leads workstream and team meetings to facilitate decision making, manage key milestones and deliverables, identify and resolve risks/issues, and connect across workstream areas.
  • Develops and manages program operating costs, requests budget allocation and reallocations, and ensures program is within budget.
  • Provides leadership in the face of uncertainty, rapid change, and aggressive deadlines.
  • Manages key stakeholders and project sponsors, providing regular executive updates on progress, risks, program decisions to facilitate and influence quick resolution and leadership alignment.
  • Defines standards and success metrics and sustainability plans for programs to ensure post-launch success.

  • Minimum of a Bachelor's degree

  • 10+ years of experience in an HR Operations, HR Business Partner, HR CoE or related roles.
  • Demonstrated expertise in project and program management methodology including project lifecycles, resource management, risk mitigation, governance, and stakeholder management.
  • Strong Program/Project Management experience with emphasis on project management skills.
  • Excellent written and oral communication skills.
  • Experience leading a team and strong facilitation skills.
  • Strong consulting and influencing.
  • Ability to work effectively in a fast paced, global organization.
  • Ability to partner with leaders to anticipate and mitigate implementation risks.
  • Strong technical skills including Microsoft Excel, Powerpoint, Visio, Project.

  • Master's Degree in Human Resources Management or related field
  • Change Management experience
  • Experience with cloud-based HR technology solutions
  • PMP certification or equivalent

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are ...

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role's pay range.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Washington State and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected salary range:

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here .

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

No relocation

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Remote Work


Valid Driving License:

Hazardous Material(s):

Requisition ID:R229960

Job Information

  • Job ID: 68591604
  • Workplace Type: On-Site
  • Location:
    Charlotte, North Carolina, United States
  • Company Name For Job: Merck & Co., Inc
  • Position Title: Associate Director, Human Resources Program Manager (Hybrid)
  • Job Function: Business Support
  • Entry Level: No
  • Job Type: Full Time

Please refer to the company's website or job descriptions to learn more about them.

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