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e-TeleQuote Insurance
Tampa, FL, United States
1 day ago
IAT Insurance Group
Raleigh, NC, United States
21 days ago
e-TeleQuote Insurance
Tampa, Florida, United States
1 day ago




The company is on a path of significant growth over the next three to five years. We are seeking our first Vice President, Human Resources who will successfully create and implement innovative solutions for employee retention; create a performance management program that effectively drives productivity; design and maintain HR policies and procedures; contribute to business strategy; develop workforce plans and programs that align with the Company's mission, culture and overall strategic objectives; forecast talent needs and address talent gaps; orchestrate learning skills and career development of the workforce; employee orientation/onboarding and off-boarding policies; training; management development; performance management; employee relations; workers compensation administration; wage and salary administration; benefits administration; organization development; and employee assistance.

This role will report to the Chief Legal Officer and is a full-time position, with some travel as needed.

Our company mission is to help Medicare beneficiaries select the right Medicare plan for their needs. We are dedicated to the goal of making Medicare selection easy through our brand easyMedicare. We're entering the year with a strong base of hundreds of U.S.-based licensed insurance sales agents; recruitment strategies to onboard hundreds more; and a cross-functional, global support network to support advanced operational and corporate activities. With such high growth, we are thoughtfully advancing our e-TeleQuote easyMedicare family to meet the diverse and sophisticated needs of our multi-continent employee population.

  • Design and implement a performance management system that provides valuable feedback and enables each employee to have a personal development plan that includes committed goals and opportunities for growth and development for a rewarding career path.
  • Build team culture through e-TeleQuote's Culture Committee to maximize employee retention and reduce attrition; identify and implement solutions that address employee concerns and feedback.
  • Partner with senior management to implement and support the Company's key policies, practices and programs.
  • Supervise the HR staff and lead the HR team in creating an inviting and cohesive employee experience.
  • Implement HR policies and programs including employee relations, recruiting and staffing, wage and salary administration, benefits, and management training.
  • Partner with management to address day-to-day HR operational issues such as employee relations, compensation reviews, escalated benefits issues, performance management and training.
  • Provide objective and strategic input and guidance to employees at all levels of the organization including career development, and general management / employee relationship issues.
  • Guide managers and employees in resolving employee relations issues, in collaboration with the Legal Department, by providing effective conflict resolution and coaching to with the ultimate goal of turning employee behavior around.
  • Identify and implement training programs and collaborate with the Training Department and Compliance Department to ensure training needs are met as well as proper recordkeeping.
  • Develop and implement effective hiring and employee retention programs and manage attrition to appropriate levels.
  • Act as an employee champion and change agent by anticipating HR-related needs and delivering value added services for the benefit of the employees.
  • Collaborate with the Legal and Compliance Department to manage compliance efforts with all the employment laws and regulations that govern all aspects of the employee life cycle.
  • Investigate claims of misconduct in collaboration with the Legal Department, as required.
  • Develop and manage annual budgets for the department and perform periodic cost and productivity analyses.
  • Maintain current knowledge of industry trends and employment legislation to ensure regulatory compliance. Identify trends that could impact the Company's objectives.
  • Maintain an effective level of business literacy including Company goals, mission, financial position, strategy, competition, technology, and culture.
  • Other duties as assigned.

Education & Experience Requirements:

  • 10+ years of progressive HR management experience in a fast-paced, high growth services business with hands-on knowledge of the unique demands of a distributed workforce with a customer-centric business is required.
  • Minimum of 5 years at the senior management level in an organization.
  • Preferred PHR or SHRM-CP Certification
  • Bachelors/Masters (HR/SPHR) or business-related degree from a reputable college or university
  • Proven relationship & consultancy skills with a range of business leaders
  • Excellent communication, diplomacy and relationship building skills
  • Strong interpersonal, influencing and conflict resolution skills
  • Project management (e.g. work planning, resource sharing) including; facilitating and coordinating groups
  • Strong business acumen, analytical skills and understanding of operational environments
  • Working Knowledge of all HR disciplines (e.g. staffing and recruiting; employee relations, compensation management, organization development etc.) and employment law
  • Change Management, reengineering, and/or quality projects
  • Ability and desire to work across multiple levels of the organization from hourly staff through CEO

Skill Requirements:

  • To fulfill this role, the Vice President, Human Resources must possess a broad range of business knowledge and leadership skills, including:
  • Ability to lead and motivate others authentically and empathetically
  • Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state respective employment laws
  • Able to assist employees at all levels to identify goals and opportunities for growth and development to lead to a rewarding career path.
  • Demonstrated business acumen and strong voice at the leadership level, advocating for people solutions that align with business goals.
  • Technological savvy to drive efficiencies and to engage the workforce through innovations in technology solutions.
  • Legal literacy to help ensure a culture of compliance and integrity at every level of the organization and across borders.
  • Operational ability to ensure that the transactional aspects of HR are well executed in a world of fast-moving and changing expectations of the employee population.
  • Requires outstanding interpersonal, coaching and listening skills with the ability to communicate and build collaborative relationships within all levels of the organization.
  • Proven ability to remain objective, discrete and exercise common sense at all times.
  • Able to develop strong, trusting relationships within department and organization.
  • Thrives in a dynamic environment and able to work on various projects simultaneously, requiring strong organizational, leadership, interpersonal; and time management skills

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 10 pounds
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
  • This is currently a remote position; however, office presence may be required.
  • Qualified candidates should reside in one of the following US site locations: Miami, Ft. Lauderdale, Clearwater, Brooksville, FL; Salt Lake City, UT; Phoenix, AZ; Las Vegas, NV; or San Antonio, TX


Job Information

  • Job ID: 64309073
  • Location:
    Tampa, Florida, United States
  • Company Name For Job: e-TeleQuote Insurance
  • Position Title: Vice President, Human Resources
  • Industry: Insurance
  • Job Function: Human Resources
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